Welcome to Lathom Road Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Our Vision & Values
- Caring and compassionate with patients,each other and staff.
- Active listening , understanding and responding to patient.
- Relentlessly improving and innovating for patient safety.
- Working together to achieve.
- Value every staff member & their contribution to patient's care.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Wuhan Novel Coronavirus
Due to corona virus online appointment booking service have been suspended until further notice.
Due to corona virus please Do Not come to the surgery however surgery will provide you all the services via telephone or online.
Thank you for your cooperation.
For GP appointments
Due to corona virus the practice will be avoiding unnecessary face to face contact, therefore all initial appointments will be carried out over the telephone by a Doctor. If the Doctor decides that your symptoms cannot be treated through a telephone consultation he or she may book you in for a video consultation or ask you to come to the practice once they are confident you pose no risk.
Due to corona virus the practice will be avoiding unnecessary face to face contact. All nurses and HCA appointments will be subject to a health questionnaire designed for corona virus symptoms, when we receive, review and are confident you do not pose a risk you will be then be offered an appointment.
COVID-19-Medical Certificate Guidance- Requests for MED3-Fit Note
Patient Support – Worried about COVID-19
The Practice has put in place measures to ensure the safety and any social issues of our patients and staff while also ensuring services are available as normal.
If you need any support ranging from social or anxiety issues we have dedicated staff members to aid you in your concerns. Please ring the Surgery for more information.
Natasha Sutton (Social Issues)
GET OUR HELP ONLINE
We now offer video consultation to our patients. In order to use this service you will need to have online account (Patient Online Access)
If you would like to have a video consultation, Please click here (https://www.onlinetriage.co.uk/org/lathom-medical-centre and select request for video consultation) to complete the request form or use the Health Advice Option within patient online access. Please note that every request for video consultation will be assessed individually and approved by the GP.
Seek health advice without having to visit or call us: Online Triage page - https://www.onlinetriage.co.uk/org/lathom-medical-centre
- Detail your symptoms via online form
- Send your Queries
- Access self-help resources
- Available 24-hours a day
Subject Access Request online
We have made the Subject Access Request form available online for you to request Medical Records. For further information please view the Online Services page.
Subject Access Request Form
We will review and respond to anything you send us.
Our email address is: firstname.lastname@example.org
Patients should use this email address for all non-urgent requests such as prescriptions, access to medical records, change of address and etc.
Complaints/Compliments: Out of Hours and extended Hours : Please call the following Telephone number for any Complaints : 02075409949
For Dermatology Complaints /Compliments[Patient First] Please call: 020 8519 3606
For Lathom Road Medical Centre Complaints/Compliments: You can call on 0208 548 5640, email: email@example.com or arrange an appointment with Manager to discuss
Additionally you can Leave your review by using : Lathom Road Medical Centre NHS Choices Website
The consulting rooms and WC’s in our premises are accessible to wheelchair users.
Buses 147,376,300, 101, 104. 325, 474, 238 run in the area. The nearest underground station is East Ham (District Line).
(Site updated 01/06/2020)