Complaints and feedback

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.

Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

NHS Friends and Family

View results here

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Complaints Department

This service is provided by Healthwatch Newham NHS Complaints Advocacy Service. If in case you need to contact them for filing a complaint, please contact them by:

Telephone: 020 3828 8245

Email: advocacy@healthwatchnewham.co.uk

They can also help write letters and assist in presenting your case.

Thank you for ensuring that the information is updated accordingly.

NHS Commissioning Board

NHS Commissioning Board
Telephone: 020 8221 5750
 
In writing:
Complaints Department
NHS North East London
4th Floor – Unex Tower
5 Station Street
London E15 1DA